Please check that you have entered all the data correctly. If you have any problems with the credit card or its registration, you can send us an e-mail to email@example.com with the following data: Name of the webshop/app; Registered email address; Full name; Screenshot of the error message; Short description of the error; We will be happy to check your request and contact you afterwards.
Articles in this section
- My account has been blocked, what happened?
- When I booked my ticket, my account was blocked because the payment failed. Is the ticket still valid?
- I am having difficulties with the registration or my login. What do I need to know?
- My app is not working. What should I do?
- I cannot find a specific stop/connection in the app.
- My ticket booking was interrupted or not successful. What should I do?
- I cannot add my credit card because the expiration date is not being accepted. What can I do?